TECHNOLOGY

BE ASSURED OF FULL COMPLIANCE AND ACCREDITATION WITH INDUSTRY AND GOVERNMENT

CERTIFICATION OF CTARS HOSTING INFRASTRUCTURE

  • Australian Signals Directorate (ASD) Department of Defence-certified cloud services list

  • Information Security Registered Assessors Program (IRAP), in accordance with the Australian Government Information Security Manual (ISM) This certification covers:

    • Security risk management planning, roles, and responsibilities

    • Information security documentation, monitoring, and policy

    • Cyber security incidents

    • Physical and environmental security

    • Personnel security for information systems and administration

    • Network management, design, and configuration

    • Cryptography

COMPLIANCE

The CTARS hosting environment is fully compliant with:

  • ISO 27002 and ISO 27001 standards for information security management

  • Best practices as outlined in the Office of Australian Information Commissioner’s Guide to Securing Personal Information

  • Australian Privacy Principles as amended in 2014

 

INTEGRATIONS

At CTARS, we’ve chosen to focus on the things we’re good at, which is making sure we can support organisations around best-practice service delivery and meeting the requirements of the industries you’re working in. We get asked from time to time whether we offer finance and rostering solutions as well as our client management system. While it’s true that basic functions like scheduling and invoicing can be done in CTARS, the more complex challenges start to sit outside our focus (and for good reasons). Our advice to organisations looking for a multi-purpose solution is to be careful around products claiming to do it all; this generally comes at the cost of quality and capacity.

That’s why we have an API-first strategy. This means rather than trying to solve complex rostering and finance problems, we integrate with some great companies who do this as their primary focus. CTARS is very proud of the partnerships we’ve formed already, and we’re always excited to continue building our list of partners. Some of them are listed below, but for a more detailed discussion into how a CTARS integration could help your organisation, whether that’s with someone below or another system you’re using or looking at, get in touch and we can explore some options to best suit you.

 

 
 
 

DATA MIGRATION

For some of our customers it’s about progressing forward from an in-house or paper-based system, whereas for others, it’s a matter of switching from an existing provider. Whatever the case for your organisation, it’s important that we can help get your existing client data into CTARS as quickly and comfortably as possible. As part of our standard implementation we offer complimentary client and staff data upload across our core data points. For additional or custom migration requests, get in touch with us and we’ll be glad to put together some options that work for you.

 
 

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