There continues to be apprehension for many organisations regarding the transition to digital systems across the care sector. As a result, we continue to see an over reliance on paper-based systems that come at the cost of increased workloads and decreased productivity and efficiency. This reluctance to move away from paper-based operations is often compounded by a broader anxiety around change management. The benefits of capturing information that accurately reflects the great work that is done by organisations and being able to generate reports to highlight progress and support efforts is imperative.
The increasing demands for the provision of information by accrediting and funding bodies requires systems and processes to be in place that reflect these requirements; not just to meet compliance standards, but to demonstrate best practice. Being able to collate quality data and capture client feedback also gives care providers an opportunity to accurately analyse progress across a range of domains. It also assists to develop quality care planning that reflect an individual’s support framework, their goals, and the pathway to achieving them.
From an operations perspective, manual processing around NDIS claiming continues to lead to errors and rejected claims, as well as rising productivity costs and limited cash flow. Our partner organisations continue to grow in their client numbers year on year comfortably while avoiding traditional scalability challenges that come with manual processes and workflows. CTARS continues to systemise client scheduling and claiming to the NDIS to reduce errors and operational costs, and increase business cash flow through successful claims. If your organisation is seeking progressive methods of business operations, while also expanding best-practice data collection, client outcomes, and reporting capabilities to support sector-wide compliance, get in touch with us to find out more about how CTARS can help NDIS providers.