Flexible pricing for each client

Whether as an NDIS client management software or for OOHC services, you only pay for the clients you deliver services to. Pricing for each client is dependent on the level of services you provide, giving you greater flexibility.

Administration-only clients

Free

Add potential or admin only clients and pay nothing for them until you start delivering services.

Support coordination & plan management clients

$10

per client per month

For clients who you're providing support coordination or plan management services to.

Community based support clients

$20

per client per month

For community-based support, day programs, foster care, respite, in-home sleep over support and allied health.

Staffed accommodation clients

$60

per client per month

Suitable for clients where you're providing full-time or temporary accommodation with on-duty staff.

Minimum licence cost

CTARS has a minimum monthly licence cost of $100. If an organisation doesn’t have sufficient licence costs to cover this, the remaining balance will be charged to the organisation each month. 

$100 per month

Initial set-up

Our initial set-up fee includes complete personalisation of CTARS to your business to ensure that you can get the most out of the software.

From $2,500

Request Demo

Some organisations that use CTARS

Only pay for each client you service

Individual client pricing

Only pay for each client you deliver services to, and pay less for clients if you're only providing limited services, e.g. support coordination. CTARS pricing is flexible, so you can have clients across different price tiers depending on what services you're providing for each client. 

Only pay for active clients

Clients who are pending, such as leads, admin-only clients etc are free. This means you can keep all client details and history on CTARS without having to remove them when your services end. To learn more about how CTARS works, we recommend you get a no-obligation demo.

Only-pay-for-each-client-you-service-min

Industry-leading security

Be it letters, documents, photos, videos, plans or charts, these confidential assets are stored in a central secure location.

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Group 139

ISO accredited

CTARS is fully compliant with ISO 27002 and ISO 27001 standards for information security management.

Group 140

Two-factor authentication

Boosting security levels is a two-factor authentication process designed to protect against unwanted access across all areas of the system.

Frequently asked questions

Yes, there is a once-off set-up fee. The minimum implementation fee starts at $2,500 and scales up relative to the size of the organisation and the complexity of the solution.

Our minimum contract is 12 months, with discounts provided for longer term contracts.

Complete access to CTARS is included for each pricing tier. Our initial services also include design and discovery work to identify the way you work and your priorities.  We then map your processes with CTARS for the outcomes you want. We then provide:

  • Initial training
  • An account manager for ongoing implementation assistance
  • Ongoing tech support
  • Access to user guides

Our software is highly intuitive, so it is very easy to adopt and learn by staff of all levels with minimal training. A dedicated account manager is always on hand to assist.

CTARS has industry-leading cloud storage infrastructure that is certified by both the Australian Signals Directorate and the Information Security Registered Assessors Program. CTARS is ISO 27001 certified, and we use 2-factor authentication to protect your access.

As every business is unique, we customise our software for all of our clients so that your CTARS experience suits your business workflow.